Frequently Asked Questions
Please read our FAQ before sending us a message.
None! No matter the size of your order, we promise to charge no shipping costs ontop of them.
PetYourPal uses Square to process all card payments as well as PayPal. You can be rest assured we only utilise reputable sources for all payments.
Due to high demand on most products, shipping may take 10 – 15 business day. Please allow this amount of time for the package to arrive at the door.
We hope the incentive of free shipping and lower prices makes up for this! Please reach out to our email if you have any questions 🙂
We take your data seriously and do not sell your data. We utilise Paypal and Square to process transactions so you can be rest assured your are safe!
Send us an email
Please send us an email at [email protected] for any questions and we will endeavour to respond in 1 business day 🙂
Alternatively use the chatbox and we will get to you ASAP.
Note: If the enquiry is on delivery times, please note that all deliveries may take 10 – 15 business days. We try to offer the cheapest prices as well as free shipping which can mean shipping may take longer. We apologise for this!